Terms Of Services

Last Updated: October 3, 2026

Welcome to boorakleather.shop, operated by Boorak Leather.

These Terms of Service govern your use of our website and the purchase of products through our online store. By accessing our website, placing an order, or using our services, you agree to comply with these Terms of Service.

Please read these terms carefully before using our website or placing an order.

1. About Our Business

Business Name: boorakleather
Legal Business Name: Boorak Leather
Business Address: Shop F16 Queen St, Melbourne VIC 3000, Australia
Business Contact: +61 410 302 444
Business Email: info@boorakleather.shop
Chat Support: 24 / 7
Time Zone: Australian Eastern Standard Time (AEST)

2. Website Use

You may use our website for lawful purposes and in accordance with these Terms of Service.

You agree not to use our website:

For any unlawful or fraudulent purpose
To interfere with the operation or security of the website
To attempt unauthorized access to our systems
To introduce malicious software or harmful code
To copy or misuse website content without authorization
To interfere with another customer's use of the website
In a manner that violates applicable laws or regulations

We reserve the right to restrict or terminate access where reasonably necessary to protect our website, customers, business, or systems.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other product information displayed on our website are accurate and up to date.

However, product images may appear slightly different depending on your device, screen, browser, lighting, or display settings.

If a product description contains an error or information becomes outdated, we may correct the information as soon as reasonably possible.

Nothing in this section limits any rights available to consumers under Australian Consumer Law.

4. Product Availability

Products displayed on our website are subject to availability.

We may update product availability, discontinue products, or change product information at any time.

If you place an order for a product that unexpectedly becomes unavailable, we will contact you where reasonably possible and provide an appropriate resolution.

5. Prices

Product prices are displayed on our website and during checkout.

The applicable total amount payable will be presented before you complete your purchase.

We aim to keep pricing information accurate and consistent throughout our website and checkout process.

If a genuine pricing or technical error occurs, we may need to correct the error and, where appropriate, contact you before processing the order.

6. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

Your order is subject to availability, payment authorization, and acceptance by us.

After placing an order, you may receive an order confirmation containing relevant order information.

An order confirmation does not necessarily mean that the order has been finally accepted if payment or other necessary verification remains outstanding.

7. Order Acceptance and Cancellation

We reserve the right to decline or cancel an order in reasonable circumstances, including where:

A product is unavailable
Payment cannot be authorized
There is a suspected fraudulent transaction
Incorrect pricing or product information has been displayed
An order contains an apparent technical error
We are unable to fulfill the order for reasons outside our reasonable control

If we cancel an order after payment has been received, we will arrange an appropriate refund where applicable.

Nothing in this section limits any rights you may have under Australian Consumer Law.

8. Payment

We currently accept:

Credit Cards
Debit Cards
Google Pay
Shop Pay

Payments are processed through applicable payment-processing systems and providers.

You agree to provide accurate information necessary to complete your purchase.

For further information, please see our:

Payment Policy

9. Shipping and Delivery

We currently ship within Australia only.

Our standard shipping arrangements are:

Shipping cost: Free throughout Australia
Order cut-off: 5:00 PM AEST
Handling time: 1–2 business days
Transit time: 3–5 business days
Estimated total delivery: 4–7 business days

Delivery estimates are estimates rather than guaranteed delivery dates and may be affected by carrier delays, public holidays, severe weather, incorrect address information, or other circumstances outside our reasonable control.

For complete information, please see our:

Shipping Policy

10. Returns

We accept eligible returns within 28 days from the date of delivery.

Approved returns are made by mail, and we provide a return label for eligible returns covered by our Return Policy.

We do not charge a restocking fee.

We currently do not offer exchanges under our standard return process.

For complete information, please see our:

Return Policy

11. Refunds

Approved refunds are generally processed to the original payment method where reasonably possible.

Our standard refund processing timeframe is up to 10 days after the refund has been approved and processed.

The time required for funds to appear in your account may depend on your bank, card issuer, or payment provider.

For complete information, please see our:

Refund Policy

12. Australian Consumer Law

Nothing in these Terms of Service excludes, restricts, or limits any rights or remedies that cannot legally be excluded, restricted, or limited under Australian law.

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Our voluntary return, refund, and other store policies operate in addition to your statutory consumer rights.

13. Intellectual Property

Unless otherwise stated, content available on our website, including text, graphics, logos, photographs, product information, page designs, and other materials, is owned by or licensed to Boorak Leather or used with appropriate permission.

You may access and use the website for personal shopping purposes.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by law.

14. User Conduct

When using our website, you agree not to:

Provide false or misleading information
Impersonate another person
Attempt to gain unauthorized access
Interfere with website functionality
Use automated systems in a manner that disrupts the website
Upload malicious or harmful material
Engage in fraudulent purchasing activity
Violate applicable laws

We may take reasonable action where these activities occur.

15. Third-Party Services

Our website may rely on third-party services for functions such as payment processing, delivery, analytics, website hosting, or other operational purposes.

Third-party services may have their own terms, conditions, and privacy policies.

We are not responsible for terms or services controlled exclusively by third parties, except to the extent required by applicable law.

16. Links to Other Websites

Our website may contain links to third-party websites or services.

These links may be provided for convenience or functionality.

We do not control third-party websites and are not responsible for their content, policies, security, or practices.

You should review the applicable terms and privacy policies of third-party websites before using them.

17. Website Availability

We aim to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical problems.

Website availability may occasionally be affected by:

Maintenance
Technical issues
Hosting problems
Network failures
Security incidents
Third-party service interruptions
Other circumstances outside our reasonable control

18. Limitation of Liability

To the extent permitted by law, we are not responsible for losses resulting solely from circumstances outside our reasonable control.

Nothing in these Terms of Service excludes, restricts, or modifies any liability or consumer right that cannot legally be excluded, restricted, or modified under Australian law.

We do not seek to exclude liability for matters where such exclusion would be unlawful.

19. Privacy

Your use of our website may involve the collection and processing of personal information necessary to operate our store, process orders, provide customer support, and deliver products.

For information about how we handle personal information, please review our:

20. Account and Customer Information

If an account or customer information is required for certain website functions, you are responsible for providing accurate information and keeping relevant account information up to date.

You should not provide another person's personal information without appropriate authorization.

We may use information provided during checkout and order processing as described in our Privacy Policy.

21. Electronic Communications

By using our website or placing an order, you agree that we may communicate with you electronically where reasonably necessary to process your order or provide customer support.

This may include:

Order confirmations
Shipping updates
Delivery information
Return or refund communications
Customer service responses
Important account or transaction information

Electronic communications do not remove any rights or obligations that apply under applicable law.

22. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our reasonable control.

These circumstances may include:

Natural disasters
Severe weather
Government restrictions
Transportation disruptions
Carrier interruptions
Power or telecommunications failures
Cybersecurity incidents
Labour disruptions
Other events outside our reasonable control

Where reasonably possible, we will take appropriate steps to minimize the impact of such events.

23. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, services, legal requirements, or operational practices.

The updated version will be published on this page with a revised Last Updated date.

Your continued use of the website after an updated version is published means that the updated terms will apply to future use of the website, subject to applicable law.

24. Governing Law

These Terms of Service are governed by the laws applicable in Australia.

Nothing in these Terms prevents a consumer from exercising rights or remedies available under mandatory consumer protection laws applicable to their purchase.

25. Severability

If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it lawful where possible.

The remaining provisions will continue to operate to the extent permitted by law.

26. Entire Agreement

These Terms of Service, together with the applicable policies and information published on our website, form the terms governing your use of our website and purchases from us, subject to any rights and obligations imposed by applicable law.