Payment Policy

Last Updated: October 3, 2026

At boorakleather.shop, operated by Boorak Leather, we are committed to providing customers throughout Australia with a clear, secure, and convenient payment experience.

This Payment Policy explains the payment methods we accept, how payments are processed, payment authorization, order confirmation, payment security, refunds, and other payment-related matters.

1. Accepted Payment Methods

We currently accept the following payment methods:

Credit Cards
Debit Cards
Google Pay
Shop Pay

The payment methods available during checkout may vary depending on your device, browser, account, card issuer, payment provider, or other technical requirements.

2. Payment at Checkout

Payment must generally be completed during the checkout process.

Before submitting your order, you will have the opportunity to review:

Products selected
Product quantities
Product prices
Shipping charges, if applicable
Applicable taxes or other charges
Your delivery information
Your selected payment method
Your total order amount

The applicable total will be displayed before you complete the purchase.

3. Payment Processing

Payments are processed through secure payment-processing systems and authorized payment providers supporting the payment methods available at checkout.

When payment information is entered during checkout, it may be securely transmitted to the relevant payment provider for authorization and processing.

We do not intentionally request payment information that is unnecessary to process your order.

4. Credit and Debit Card Payments

When paying by credit or debit card, you must provide valid payment information as requested during checkout.

Your payment may be subject to authorization by your card issuer or payment provider.

If your card payment is declined or cannot be authorized, your order may not be completed until a valid payment method is provided.

We do not control payment decisions made by banks, card issuers, or payment networks.

5. Google Pay

Where available at checkout, customers may use Google Pay to complete their purchase.

Google Pay availability may depend on your device, browser, account, card, and other eligibility requirements.

Payment information submitted through Google Pay is processed through the applicable payment systems.

6. Shop Pay

Where available at checkout, customers may use Shop Pay to complete their purchase.

Shop Pay availability may depend on your device, account, location, and other applicable requirements.

Payment information submitted through Shop Pay is processed through the applicable payment systems.

7. Payment Authorization

Submitting an order does not necessarily mean that payment has been successfully authorized.

Orders may be subject to payment verification and authorization before processing.

If payment cannot be successfully authorized, we may be unable to complete or fulfill the order.

If necessary, we may contact you using the information provided during checkout.

8. Payment Security

We take reasonable measures to protect payment and customer information submitted through our website.

Our checkout process is designed to use secure technology to protect information during transmission.

For your own security, we recommend using a secure device and internet connection when making a purchase.

9. Fraud Prevention

For security and fraud-prevention purposes, certain transactions may be subject to additional verification.

We may delay, decline, or cancel an order where there are reasonable concerns regarding:

Unauthorized payment activity
Suspected fraudulent activity
Incorrect payment information
Payment authorization failure
Other security concerns relating to the transaction

If additional verification is required, we may contact you using the details provided during checkout.

10. Order Confirmation

After successfully completing a purchase, an order confirmation may be sent to the contact information provided during checkout.

Your order confirmation may include:

Order number
Products purchased
Product quantities
Order total
Delivery information
Payment confirmation
Other relevant order details

Please retain your order confirmation for your records.

11. Payment Errors

If you believe you have been charged incorrectly, charged more than once, or experienced another payment-related issue, please contact us as soon as possible.

When contacting us, please provide:

Your name
Order number, if available
Transaction date
Amount charged
Description of the payment issue

For your security, do not send your full card number, CVV/security code, password, or other sensitive payment credentials by email.

12. Duplicate Charges

If you believe you have been charged more than once for the same order, please contact us so that we can investigate the issue.

In some circumstances, your bank or payment provider may display a temporary authorization amount. Such authorizations are controlled by the relevant financial institution or payment provider.

13. Pricing and Total Order Amount

Product prices are displayed on our website.

Before completing your purchase, you will be shown the applicable order total, including any applicable shipping charges, taxes, or other charges.

Customers should review the final checkout total before submitting payment.

We aim to keep product prices and checkout information clear and consistent.

14. Shipping Charges

We currently offer free shipping throughout Australia.

If any applicable charge is associated with a particular order, it will be displayed during checkout before payment is completed.

For complete delivery information, please review our:

Shipping Policy

15. Refunds

If a refund is approved under our applicable return and refund terms, the refund will generally be issued to the original payment method where reasonably possible.

Our standard refund processing timeframe is up to 10 days after the refund has been approved and processed.

For complete information about returns and refunds, please review:

Return Policy

Refund Policy

The time required for a refunded amount to appear in your account may depend on your bank, card issuer, or payment provider.

16. Payment Method Availability

Payment methods may occasionally become temporarily unavailable due to:

Payment-provider maintenance
Technical issues
Banking restrictions
Card-network restrictions
Device or browser compatibility
Security checks
Other circumstances outside our reasonable control

If your preferred payment method is unavailable, you may use another payment method displayed during checkout.

17. Failed Payments

If a payment fails during checkout, you may retry the payment using the same or another available payment method.

An order will not be considered successfully paid until the applicable payment provider has authorized the transaction.

If you are unsure whether your payment was successful, please check your order confirmation before placing another order.

18. Customer Information

We collect and use customer information as reasonably necessary to process orders, provide customer support, process payments, deliver products, and meet applicable business or legal requirements.

We take reasonable measures to protect customer information.

For additional information about how personal information is collected, used, and protected, please review our:

19. Checkout Process

Customers should be able to complete their purchase directly through our website using the payment methods made available at checkout.

Our checkout is intended to provide customers with relevant information regarding:

Products
Prices
Payment methods
Shipping
Order totals
Delivery information
Order confirmation

Customers should review all information carefully before completing payment.

20. Australian Consumer Law

Nothing in this Payment Policy is intended to exclude, restrict, or limit any rights or remedies that cannot lawfully be excluded, restricted, or limited under applicable Australian law, including rights available to consumers under the Australian Consumer Law.

Your applicable statutory consumer rights continue to apply regardless of the payment method used.

21. Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes to our payment methods, checkout process, business operations, or applicable requirements.

Any updated version will be published on this page with a revised Last Updated date.

22. Contact Us

If you have questions about this Payment Policy, a payment, your order, or a payment-related issue, please contact us.

Business Name: boorakleather
Legal Business Name: Boorak Leather
Business Address: Shop F16 Queen St, Melbourne VIC 3000, Australia
Business Contact: +61 410 302 444
Business Email: info@boorakleather.shop
Chat Support: 24 / 7
Time Zone: Australian Eastern Standard Time (AEST)